... Division Chief in the development, maintenance, and enhancement of the departmental reporting packages for ... -person and online sports wagering operator licenses. It is the policy of the Massachusetts Gaming ...

... configuration documentation, including developing SOPs and ongoing maintenance. * Act as an escalation point for ... proactively determine areas requiring additional attention, monitoring, or maintenance. * Proven background in ...

... additional attention, monitoring, or maintenance. * Proven background in providing excellent customer service ...