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BLACK DESERT RESORT General Manager - Basalt in IVINS, Utah

Full job description

About Us:

 

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

 

Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference center, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. As a valued member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it!

Overview:

Job Overview:

 

At Basalt, our premier fine dining steakhouse, the General Manager role is a key position within our resort, ideal for a seasoned professional with a deep passion for hospitality and extensive knowledge in restaurant operations. This role focuses on driving service excellence, culinary distinction, and overall profitability, encompassing the comprehensive management of the restaurant's day-to-day operations and maintaining its high standards of quality and service.

 

* Job Specification:*

 

Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $75,000 - $85,000. Actual pay will be adjusted based on experience.

 

* Job Responsibilities but not limited:*

  • Oversee the daily operations of Basalt, ensuring excellence in guest service and quality of food and beverage offerings.
  • Lead, inspire, and manage the restaurant team, including recruitment, training, development, and performance management.
  • Collaborate with the Chef de Cuisine to develop menu offerings, maintain food quality standards, and ensure a cohesive dining experience.
  • Manage financial performance of the restaurant, including budgeting, forecasting, and P&L management.
  • Develop and execute strategies to enhance customer satisfaction, increase revenue, and maximize profitability.
  • Foster stro g relationships with guests, team members, and other departments within the resort.
  • Analyze and interpret market trends to adapt strategies and stay competitive.
  • Plan and oversee marketing and promotional activities to increase brand awareness and attract new clientele.
  • Address guest complaints and resolve issues promptly to maintain a high level of customer satisfaction.

Qualifications:

  • Bachelor's degree in Hospitality Management or related field.
  • A minimum of 5 years of management experience in a high-end restaurant or hospitality environment.
  • Proven track record of successfully managing a fine dining establishment.
  • Strong leadership skills with the ability to motivate and manage a diverse team.
  • Excellent financial acumen, with experience in budgeting, forecasting, and P&L management.
  • Outstanding customer service skills and ability to handle challenging situations diplomatically.
  • Knowledge of current food and beverage trends, particularly in the steakhouse sector.
  • Proficiency in restaurant management software and Microsoft Office Suite.
  • Excellent communication, organizational, and problem-solving skills.
  • Flexibility to work during peak hours, including evenings, weekends, and holidays.

Compensation Range: The compensation for this position is $75,000.00/Yr. - $85,000.00/Yr. based on qualifications and experience.

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