Job Information
St. Peters Health Clinical Care Manager RN - Days, 1.0 FTE (Exempt) in Helena, Montana
The Clinical Care Manager is responsible for the use of advanced nursing processes to identify high risk, acutely ill and patients with chronic disease. The role of this position is to improve health outcomes through enhanced coordination of care, patient education, and care team communication. This position is accountable for assessing, planning, coordinating, monitoring, evaluating, and managing services for patients and their families, to foster quality, continuity and appropriate utilization of health care resources throughout the continuum of care. The Clinical Care Manager facilitates the coordinated utilization of resources for maximization of health outcomes, patient/family satisfaction and financial outcomes. The Clinical Care Manager assists patients, families, and caregivers in securing necessary medications, equipment, community resources to facilitate health and overall wellness. As a member of a multidisciplinary team, they consult with other health care team members to coordinate the services of preventive care and chronic disease management.
Knowledge, Skills and Abilities Required
Knowledge of current practices in population health
Ability to identify disparities and develop programs/intervention to help reduce them
Knowledge of quality improvement/performance improvement tools
Competency with computer software programs, e.g. MS Outlook, Word, Excel, and PowerPoint
Ability to maintain strict confidentiality of information
Ability to work with clinics that serve the medically vulnerable
Ability to set goals independently and prioritize work to balance competing deadlines in a professional manner
Excellent customer service skills
Excellent written and verbal communication skills
Ability to manage multiple tasks